Privacy Policy

Beauty Bloom Products is a project of the IHC North Canterbury Association. IHC North Canterbury is a related organisation of IHC New Zealand Incorporated (IHC). In this statement, “we”, “us”, and “our” refers to the IHC Group.

1. Personal Information We Gather

We collect Personal Information (such as your name, email, shipping address, and phone number) as defined in the New Zealand Privacy Act 2020. This information is collected when you place an order, create an account, or subscribe to our updates.

2. How We Use Your Information

We use your information to conduct our business, including to:

Process and fulfill your orders, including sending compulsory transactional emails (receipts and tracking).

Communicate with you regarding our advocacy, services, and fundraising activities.

Send "Abandoned Cart" reminders if a purchase is started but not completed.

Send newsletters and special offers if you have opted-in (you may unsubscribe at any time).

3. Third-Party Service Providers

We do not sell, rent, or trade your Personal Information. We share information with trusted third-party providers only as necessary to operate the shop:

Stripe: To process secure payments (we do not store credit card details).

Squarespace: To host our website and manage analytics.

Courier Services: To deliver your products.

4. Cookies & Analytics

Our website uses Squarespace Analytics and may use tools like Google Analytics or Meta Pixels. These use "cookies" to identify your device (not you personally) to help us understand website usage and improve our services. You can disable cookies in your browser settings.

5. Security & Retention

We take all reasonable steps to protect Personal Information from loss or unauthorised access using electronic and procedural safeguards. We only retain information for as long as required for the purpose it was collected or as required by law.

6. International Orders

Our focus is New Zealand. Any international orders are processed on an "unsolicited" basis. Customers are responsible for all local customs, duties, and taxes.

7. Mandatory Reporting

In the event of a "Notifiable Privacy Breach" that we believe has caused or is likely to cause serious harm, we will inform you and report the breach to the Office of the Privacy Commissioner.

8. Access and Correction

You have the right to access and request the correction of any Personal Information we hold about you.

Contact Us: For local shop inquiries, contact: hello@beautybloomproducts.com. For formal privacy matters, you may also contact the IHC Privacy Officer at privacy@ihc.org.nz or 0800 442 442.